Responsible gambling

We at Kings of Crystals Casino are committed to providing a safe and enjoyable gaming experience for all our players, while also promoting responsible gaming practices.

Setting Deposit Limits

You can set limits on the amount you wish to deposit into your account. This will help you keep track of your spending and prevent excessive betting.

To do this:

1. Go to the cashier section
2. Click on "Deposit Limit"
3. Set a limit for yourself (daily, weekly, or monthly)

Cool-Off Periods

If you feel that you need to take a break from gaming, we offer cool-off periods (time-outs) and long-term self-exclusion.

To initiate a time-out:

1. Go to the responsible gaming section
2. Click on "Time-Out"
3. Choose your preferred duration

Long-Term Self-Exclusion

If you wish to take an extended break from gaming, you can opt for long-term self-exclusion.

This will block your account and prevent you from accessing your funds or logging in during the specified period.

To initiate long-term self-exclusion:

1. Go to the responsible gaming section
2. Click on "Self-Exclusion"
3. Choose a duration of 6 months, 12 months, or indefinite

Reality Checks

You can also configure reality checks to alert you about your gaming session length and balance.

To enable reality checks:

1. Go to the responsible gaming section
2. Click on "Reality Check Settings"

Account Restrictions

In cases of suspected fraud, chargebacks, bonus abuse, or multiple account usage, we reserve the right to suspend or close your account.

Support Organizations

We recognize that sometimes our players may need additional support with their gaming habits.

To access resources and assistance:

1. Click on "Responsible Gaming" in the main menu
2. Browse through links to international and local organizations providing help for problem gamblers

Additional Support Resources:

• Gamblers Anonymous 
• ConnexOntario (online counselling service)
• Provincial resources specific to each region